How Amazon’s 1-Click Changed The E-Com GameDid Amazon's '1-Click' create a revolution? When Amazon came into business over 20 years ago , no one could have predicted that we were dealing with a $900B+ company in the making. By Sheldon De Sousa , in Product Management , at January 16, 2020
Let’s Talk Customer Experience (CX).Customer experience (CX) is the mental, emotional or physical state of a customer as a result of some interaction with a business or brand. By Sheldon De Sousa , in Product Management , at January 11, 2020
How To Write Good User StoriesUser stories are short descriptions, usually a sentence or two, about a task one aims to accomplish. They are narrated from the perspective of the person performing that particular task. By Sheldon De Sousa , in Product Management , at January 7, 2020