Experiment Now Or Follow The Brave LaterThe fear of failure leaves many swimming in a comfort zone they call home. Most will never challenge the status quo preferring to let others show them the way forward. By Sheldon De Sousa , in Product Management , at December 15, 2020
How Amazon’s 1-Click Changed The E-Com GameDid Amazon's '1-Click' create a revolution? When Amazon came into business over 20 years ago , no one could have predicted that we were dealing with a $900B+ company in the making. By Sheldon De Sousa , in Product Management , at January 16, 2020
Let’s Talk Customer Experience (CX).Customer experience (CX) is the mental, emotional or physical state of a customer as a result of some interaction with a business or brand. By Sheldon De Sousa , in Product Management , at January 11, 2020